When you provide us with your data, we will use it to provide you with the service(s) about which you have enquired or booked. We will use your data in a responsible and legitimate way and in a manner which you would reasonably expect.
We will take reasonable steps to secure your data and will not provide your details to other organisations unless we are compelled by law to do so. You can ask us for details of the information we hold, and you may request we make changes to incorrect or out-of-date information. You can also unsubscribe to any of our marketing emails at any time.
How we collect, store and use your data
Visitors to our Website
When someone visits www.seafin.co.uk a third party service, Google Analytics, uses a cookie to collect information about visitor behaviour. This helps us to understand how our website is being used and can help us identify which parts may need improving. We do not make, nor allow Google Analytics to make, any attempt to identify individuals from this information.
Email Or Website Enquiries
If you send us an email or submit an enquiry form through our website, you will be providing your personal contact details. We will store these details on our secure server and use them to keep you updated about the service you requested, contact you to obtain additional information ahead of a charter and to identify previous purchases in order to determine eligibility for any customer discount.
We cannot guarantee the security of data transmitted over the internet and you accept this when you submit your enquiry.
How We Use Your Personal Information
For Your Wellbeing & Safety
Before you and your guests embark on Seafin, we will ask you to provide additional details about the requirement of your group which includes any dietary requirements and any relevant medical conditions or disabilities which would affect your guests’ ability to participate in the day. We will only use this data for the purpose of providing suitable catering and making any reasonable modifications to enable guests to participate.
The skipper will ask anyone with any relevant medical conditions which would require particular attention should an incident occur whilst at sea, when medical assistance is further away, to identify themselves to him during the voyage.
For Seafin Marketing
We will ask you if you would like to receive our quarterly email newsletter. If you agree, you will be added to our mailing list. We use a 3rd party data processor, MailChimp, to send our newsletter.
You have the right to change your mind and can withdraw consent at any time by clicking on the unsubscribe link within each newsletter, or by contacting us on 02380 457110 or firstname.lastname@example.org to request removal. Customers will still receive emails regarding their charter(s) and account.
We may also send an annual postal mailing to the address you provide us with, which includes the latest price list for Seafin. We may provide your name and address to a 3rd party mailing house to fulfil this mailing for us. If you would prefer not to receive such a mailing please contact us on 02380 457110 or email@example.com to request removal. Customers may still receive letters regarding their charter(s) and account.
We will not pass or sell your data to anyone else for their marketing, market research or commercial purposes.
You may instruct us to provide you with any personal information we hold about you by emailing your request to firstname.lastname@example.org or by writing to us at: Seafin c/o Hamble Point Yacht Charters, Hamble Point Marina, School Lane, Hamble, SO31 4JD
If you believe any of the information we hold to be incorrect or out of date, you may request us to amend or remove it.
You have the right to withdraw consent to marketing emails and can unsubscribe at any time.
Links to Other Websites
The website contains links to other websites. We are not responsible for the privacy policies or practices of third party websites.
Changes to this Privacy Notice
This privacy notice was last updated on 24th May 2018.